Two-way communication
Customer support, sales and two-way A2P messaging on an Australian mobile number, with text messages and calls on the same number. Resale to licensed providers on request.
Mobile numbers
Australian mobile numbers for business messaging and voice
Non-VoIP Australian (+61) mobile numbers for customer support, sales and two-way A2P messaging. Available to order, pricing on request. Inbound SMS and inbound calls are free; outbound usage is billed.
Numbers are activated after account verification (KYC) and are issued for a declared business use case.
Customer texts
Customer calls
Support team
Sales team
Your app
SMSVoice
Built for
An Australian mobile contact for your business
Enquiries, follow-ups and service coordination on an Australian non-VoIP mobile number.
Available to order
Australian mobile numbers are available to order, with pricing on request. Numbers are activated after account verification (KYC) and are issued for a declared business use case.
Number type
VoIP numbers vs. non-VoIP mobile numbers
The difference is technical: which number range a number comes from and how it is provisioned. That determines how operators and number lookup databases classify it.
VoIP DIDs
Cloud communications and UCaaS platforms
- Allocated from number ranges held by VoIP or cloud communications providers
- Usually classified as VoIP or fixed line by number lookup databases
- Provisioned on a cloud platform rather than a mobile network
- SMS support depends on the provider and the number range
- Some operators and A2P filters treat VoIP ranges differently from mobile ranges
Australian mobile numbers
Two-way SMS & voice · issued after KYC
- Allocated from mobile number ranges and provisioned through a mobile network operator (MNO)
- Classified as mobile by number lookup databases (third-party classification can vary)
- Two-way SMS and voice on the same number
- Port in and port out, subject to market and carrier rules
- Issued to verified businesses with a declared use case
Number classification is set by each operator and lookup provider and can vary. Numbers are issued for a declared business use case under our Acceptable Use Policy.
Service
Messaging and calling capabilities
What is included with Australian mobile numbers, confirmed in your quote.
| Capability |  Australia +61 |
|---|---|
| Real mobile number | Yes |
| Non-VoIP number type | Yes |
| Port in | Yes |
| Port out | Yes |
| Incoming SMS | Free |
| Outgoing SMS | Yes |
| Incoming voice calls | Free |
| Outgoing voice calls | Yes |
| International SMS | Destination and network availability applies |
| Activation | After account verification (KYC) |
| Pricing | Available, pricing on request |
Inbound SMS and inbound calls are free. Outbound SMS and outbound calls are billed at the rates in your quote. Supported destinations for outbound traffic are confirmed in your quote.
Messaging
International SMS with an Australian mobile number
Stay in touch with customers beyond Australia using international SMS.
Destinations and volume
Provide your destination list and expected traffic so we can confirm supported routes, network exceptions and pricing before you start.
Coverage and restrictions
Delivery depends on the destination and receiving network. Short code support must be checked separately.
Onboarding
Prepare your Australian number request
What to include
Tell us how many Australian numbers you need, how customers will use them and which destinations you plan to contact.
Verification and activation
Numbers are activated after account verification (KYC) and confirmation of your use case. We share connection details and usage rates before you go live.
FAQ
Australian mobile number questions
Australian mobile numbers are activated after account verification (KYC) and confirmation of your use case. We provide connection details and confirm usage rates as part of onboarding.
Yes. This product is offered as a non-VoIP Australian mobile number service with SMS and voice capabilities. Third-party number classification can vary.
Yes. Inbound SMS and inbound calls are free. Outbound SMS and outbound calls are billed at the rates in your quote.
Yes. Australian numbers support both inbound and outbound SMS and voice calls.
No. This product offers numbers from Australia, the UK and Brazil. International SMS refers to messaging destination coverage, which is confirmed separately.
Every account completes company verification (KYC). Ask our team about any additional eligibility or documentation for your use case.
Yes. Our UK and Brazilian mobile number services also support incoming and outgoing SMS and voice.
Need mobile numbers for your business?
Tell us about your traffic and we'll come back within one business day with pricing and onboarding steps.
- Business accounts only
- KYC required before production
- Prepaid wallet